Business Communication

Leadership Communication

Articulating a vision = leadership.
Rallying support = leadership.
Steadying morale = leadership.
Acknowledging excellence = leadership.
Building and sustaining a business = it’s all leadership.
 
And while leaders have a long list of important attributes, one ability is central to all others—communication.

Conference Calls

Conference calls are an important part of modern business communication, and they can be a valuable method of group communication if planned and executed carefully.  Done poorly, however, they are a communication abyss that drives participants to mute their line, multi-task, and stop paying attention.

Tough Crowds

Public speaking would be easier if the news was always good.

Unfortunately, delivering bad news, facing a hostile crowd, or discussing a contentious policy is an inevitable part of leadership. And in these moments, what you say and how you say it matters even more.

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