Business communication

Tough Crowds

Public speaking would be easier if the news was always good.

Unfortunately, delivering bad news, facing a hostile crowd, or discussing a contentious policy is an inevitable part of leadership. And in these moments, what you say and how you say it matters even more.

Your Story Library

Recall the times you’ve solved problems, collaborated, exceeded expectations, handled adversity, made mistakes, made amends, set records, delivered on-time, said ‘thank you,’ and led your organizations.
 
We’ve experienced a lot, but we rarely take time to record the details and build a story library of these experiences.

Oral Communication and Brussels Sprouts

Brussels sprouts are rich in cancer-preventing antioxidants, contain robust quantities of vitamins, and are a reliable source of heart-healthy Omega-3 Fatty Acids.  Despite this impressive bundle of benefits, Americans consume, on  average, less than one pound of brussels sprouts each year.
 …

Why am I talking about brussels sprouts in a newsletter on oral communication? Good question.

Get Together!

If you win this work, it will be a game-changer!  

It’s a huge account, and you’ve made it to the final round of selection.  All you need to do is ace the presentation to land this life-changing client.  Because of the job’s size and scope, the presentation requires contributions from a large and diverse number of people from different divisions of your project team. Everything is riding on your team’s presentation.

Ready for the 5-Minute Meeting?

Providing co-workers critical updates and sharing novel ideas is essential to an integrated, vibrant, and productive team.  It was in the spirit of this collaboration and a testament to the “two-heads-are-better-than-one” mentality that regular intra-office meetings were born.  But with a trend toward open-office concepts with tightly regulated meeting spaces, increases in off-site employees, and a greater premium placed on efficiency, the regularly occurring 1-hour meeting is no longer a viable calendar event.[1]

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